Having an upgraded computer gives a very pleasant feeling, but bumping in to a dark horror screen upon the upgrade is a shocking experience. This has been found a common issue with Windows 8.1. Reportedly, while the update process for Windows 8.1 completes, the system reboots into a blank black screen with no clue of what to do. This is identified as a Boot Loader issue.
It is a quite an alarming situation for untrained user, as Windows 8.1 does not even allow you to access
Advance Startup options without installation media or recovery drive, until you
have enabled it in Boot Configuration Data (BCD). If you find yourself in a
similar situation, learn to create a USB recovery drive followed by troubleshooting
and fixing procedures in the coming section of this article. Technical
Support for windows 8.1
To start with, you need to have a Windows 8.1 recovery
drive, created earlier. However, it is realized that you have not yet properly
accessed Windows 8.1. As a substitute of recovery drive, a Windows 8.1
installation disc can also be used. If in case, you do not have easy access to
such disc at the moment, you can look for a mate or neighbor having Windows 8.1
in a feasible state. Then, you will be able to create Windows 8.1 a recovery
drive.
Create Windows 8.1
Recovery Drive
Creating a recovery drive is an uncomplicated job and takes
not more than a few minutes. The method is almost similar to that of Windows 8.
Perform the steps stated below to get the regarded output.
·
Access Charms bar and click the Search icon on
it
·
In the Search bar, type the words create a
recovery drive
·
(Assure that you have connected an external
storage device to embed recovery data on it)
·
Click it in the search results to open the
recovery drive wizard
·
On the first screen of this wizard titled as
Create a recovery drive, click on the Next button
·
It will then ask you to Select the USB flash
drive
·
On this screen, choose one from the Available
drive(s) and click Next button
·
The wizard will end creating a USB recovery
drive
Please carefully read and follow the instructions given in
the wizard. Make sure the flash drive you have inserted as a minimum 256 MB of
capacity. Moreover, confirm that the drive must not contain any important data,
as it will be lost while the process carries. Once you are done with this phase
of troubleshooting procedure, you can move further to recover you login
session. Windows
7 Help
Fix Boot Loader
Once you have the Windows 8.1 recovery drive, you are now
prepared to troubleshoot your computer, and get rid of Blank Screen. Insert the
recovery drive into your computer’s USB slot and execute the steps stated
below.
Turn on your PC and
keep pressing relevant key after the manufacturer’s logo
·
A couple of attempts would take you to boot menu
·
In this menu, choose to boot via the USB drive
containing recovery tool
·
You will then be directed to Windows 8.1’s
Advanced Startup options
·
On Choose an option screen, click the tile
stating Troubleshoot
·
On the Troubleshoot screen, opt for the Advanced
options
·
On Advanced options screen, go for Command
Prompt
·
In the Command Prompt window, type the command
line BOOTREC /FIXMBR and hit Enter key
·
Now type the command BOOTREC /FIXBOOT and hit
Enter key
·
Type another command BOfOTREC /REBUILDBCD and
hit Enter key
·
You will be notified with a statement The
operation complete successfully
·
Type exit and hit Enter to quit Command Prompt
·
You will once again be displayed with Choose an
option screen
·
This time choose either Continue to Windows 8.1
or Turn off your PC
Let the computer start normally and boot into the operating
system. You will now be able to access Windows 8.1’s Modern UI Start screen
without any glitch. In case of receiving, a black screen even after fixing the
boot loader, find yourself an automatic solution through Windows Update.
Fix through Windows
Update
Your being on this section indicates that the above noted
procedure did not help in resolving your situation. As a last resort, you can consult
Microsoft experts for its latest updates that can fix this matter for you.
For this purpose, you would have to boot in Safe mode, which is not practical
through installation disc or recovery drive. As Windows 8.1 requires F8 key to
enter the boot options, you need to enable it first. For a detailed guidance,
see the steps below. Tech
Support phone number for windows 10
Repeat first few steps from the section above, until you
reach Command Prompt
·
Type the command BCDEDIT /SET {DEFAULT}
BOOTMENUPOLICY STANDARD and hit Enter key
·
Type EXIT and hit Enter to restart the computer
·
Keep pressing F8 key after manufacturer’s logo
·
Navigate through keyboard to select Safe Mode
with Networking
·
In Safe mode, click Settings icon in Charms bar
and click on Change PC settings
·
In the list of settings, go for Update and
Recovery and click Windows Update
·
Click Check for updates and install all the
available ones
·
Restart your computer in Normal mode
·
The updates you just installed must have a patch
or fix for this common error of Windows 8.1. After a reboot, you must not
trigger black screen anymore.
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